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Lionel Karstens

21 entries matched

  1. The deadline you have not heard of is the one that ends the claim

    Late summer is a reasonable moment to check which of your open problems has a clock on it, because several run far shorter than people assume.
    Law & Legal3 min
  2. Most household food waste is a storage and labeling problem, not a shopping one

    People assume they buy too much. Usually they buy roughly the right amount and lose track of it, which is a fixable systems problem.
    Cuisine4 min
  3. A volunteer mediator on the moment a case is worth settling

    Twelve years of small claims mediation, and a consistent view about what people are actually arguing over by the time they reach a courthouse.
    Law & Legal4 min
  4. Claim denied? The three routes back, in the order they are worth trying

    A denial is a position, not a verdict, and there are three established ways to test it that cost progressively more and work progressively harder.
    Personal Finance4 min
  5. Notes made at the time beat memory. What counts as evidence in a consumer dispute

    Most people arrive at a dispute with a strong account and weak documentation, and the two are treated very differently by everyone who decides anything.
    Law & Legal5 min
  6. Bring these six things to a first legal consultation and the hour pays for itself

    A first meeting is bought by the hour and is usually spent on facts you could have supplied in advance, which is an expensive way to organize a file.
    Law & Legal5 min
  7. A one-page agreement that holds up, and the seven clauses that make it work

    Most small business disputes come down to four or five terms nobody wrote down, and all of them fit on a single sheet of paper.
    Commerce5 min
  8. The invoice is ninety days late. Lien, small claims, or write it off

    Three routes exist for an unpaid invoice, they have different deadlines and different costs, and the choice is usually made too late to matter.
    Commerce4 min
  9. The sewer backed up in the basement. The argument was over who owns the pipe

    A blockage forty feet from the house produced three parties each with a reason it was not theirs, and a homeowner who had to establish the boundary.
    Property4 min
  10. Newly self-employed? The quarterly payment nobody withholds for you

    Employment hides a payment schedule inside a paycheck. Leaving employment does not remove the schedule, it just stops anyone else from keeping it.
    Personal Finance5 min
  11. A breach letter arrived in April, which is the worst month for it

    Notification letters cluster with tax season, and the combination of a stolen identifier and a filing window is the one worth acting on quickly.
    Innovation4 min
  12. The storm claim argument is about what the roof looked like before. Document it now

    After a storm, the dispute is rarely about whether there is damage. It is about whether the damage predates the weather, and that is settled by evidence.
    Property3 min
  13. An extension gives you more time to file and none at all to pay

    The two penalties in the tax code are not the same size, which means the worst thing to do with an unaffordable bill is not file at all.
    Personal Finance6 min
  14. Natural, artisan, made with real fruit. Which package claims mean anything at all

    Some words on a label are defined and enforceable. Others are marketing with no fixed meaning, and the two sit side by side on the same box.
    Cuisine4 min
  15. A restoration technician on what dry means, and why three days is not an answer

    A drying supervisor with fifteen years on residential losses explains what the meters measure, why equipment gets pulled too early, and what to ask for.
    Property4 min
  16. Why your policy excludes flood, and what the exclusions are actually doing there

    Exclusions are not fine print added to trap people. They are the boundary of what a pooled premium can pay for, and reading them tells you what to buy separately.
    Personal Finance5 min
  17. A rental, a slow roof leak, and a repair bill that became a habitability claim

    Two winters of a small leak turned a modest roof repair into framing work, a rent dispute, and a code enforcement file.
    Property5 min
  18. Three adjusters can look at your loss. Only one of them works for you

    Staff adjuster, independent adjuster, public adjuster. Who pays each one determines what they can do for you and what they cannot.
    Property4 min
  19. An annual service contract or a call when it breaks. Which one you should sign

    A maintenance agreement is a contract before it is a service, and three clauses inside it decide whether the annual fee is worth paying.
    Property4 min
  20. Complaint stalled at the call center? The order to escalate in, rung by rung

    Escalation works when each rung is exhausted in order and documented, and fails when the third rung is reached before the first one is finished.
    Law & Legal4 min
  21. A neighbor's regraded yard, a survey, and the letter that cost less than a lawsuit

    Water arriving where it never used to arrive is a common dispute with an uncommon feature: it is often settled by two hours of an attorney's time.
    Law & Legal4 min